Why the concept of “valuing” knowledge and information can be misleading

Talk and Resources on Knowledge Auditing

Method Knowledge

In this thoughtpiece, from my forthcoming book Knowledge Audits and Knowledge Mapping (Oxford: Chandos, 2016) I trace the origins of knowledge audits in the communication audits of the 1950s. Knowing the history of knowledge audits gives us access to the incredibly rich set of tools and approaches developed by organisational communications scholars and practitioners after the Second World War (and also, incidentally, those developed to support information audits in the 1980s and 1990s). The article also gives a framework for identifying different types of knowledge audits for different purposes. 

Posted by Patrick on 12 May 2015

Why do many enterprise taxonomy projects fail? In this thoughtpiece I explain why taxonomy projects are extraordinarily fragile in relation to the quality of the initial evidence gathering stage. I outline a methodology for improving the robustness and effectiveness of an enterprise taxonomy design, through a systematic knowledge audit at the project’s outset.

Posted by Patrick on 2 February 2015

These guidelines were compiled by the participants in the Kuala Lumpur Knowledge Management Roundtable, May 3 2017, hosted by Securities Commission Malaysia.

For the inputs in this post, our thanks to participants from: CyberSecurity Malaysia;  INCEIF; JKR;  MTDC; PETRONAS; Securities Commission Malaysia; Straits Knowledge and; Ghazali Mohamed Fadzil.

Posted by Patrick on 3 May 2017

Here’s our latest infographic poster (formatted for A2 printing) on our knowledge audit process. We also have a video tutorial on the process here.