Why the concept of “valuing” knowledge and information can be misleading (26 August 2019)

Talk and Resources on Knowledge Auditing (20 March 2019)

Developing a KM Maturity Assessment that Supports Action Planning (31 July 2017)

Interview by Ana Neves on Knowledge Audits, Evaluation and Organisation Culture (11 July 2017)

Practitioner Guidelines for Knowledge Audits (3 May 2017)

Knowledge Audits in Practice - Report on Global Survey (4 April 2017)

Cross-Post: Behind the Curtain: Understanding the Search and Discovery Technology Stack (4 January 2017)

Presentations at KM World and Taxonomy Bootcamp Washington DC 2016 (28 November 2016)

Gathering Evidence for a Taxonomy: Keynote at Taxonomy Bootcamp London October 2016 (4 November 2016)

Videos on KM in Law Firms (11 August 2016)

KM Practitioner Interview Series: Shaharudin Mohd Ishak (7 June 2016)

Benefits and Pitfalls of Knowledge Management (15 March 2016)

Why We Treat KM Maturity Models With Caution (29 January 2016)

How to Get and Sustain Buy-in for KM (9 December 2015)

Planning a KM Portal: ISKO Singapore Workshop 27 November 2015 (30 November 2015)

New Thoughtpiece: Where Did Knowledge Audits Come From? (12 May 2015)

New Thoughtpiece: Why Taxonomy Projects Are Graceless and What To Do About It (2 February 2015)

In Defence of Discovery (3 December 2014)

Steve Ellis' Keynote for KM Singapore 2009 Conference (recorded on 13 August 2009) (29 April 2014)

Ron Young on Personal Knowledge Management (recorded at an iKMS Evening Talk on 25 May 2009) (22 April 2014)

Art Schlussel on KM in the US Military (interviewed at KM World 2010) (11 March 2014)

Roundtable on Knowledge Retention Techniques held on 21 May 2013 (10 January 2014)

Breaking the Curse of Automagical Search (16 August 2013)

Arshad Ahmed - Knowledge Retention Strategies (29 May 2013)

Shaharudin Mohd Ishak - Knowledge Retention Strategies (29 May 2013)

Carla Newman - Knowledge Retention Strategies (27 May 2013)

In this thoughtpiece, from my forthcoming book Knowledge Audits and Knowledge Mapping (Oxford: Chandos, 2016) I trace the origins of knowledge audits in the communication audits of the 1950s. Knowing the history of knowledge audits gives us access to the incredibly rich set of tools and approaches developed by organisational communications scholars and practitioners after the Second World War (and also, incidentally, those developed to support information audits in the 1980s and 1990s). The article also gives a framework for identifying different types of knowledge audits for different purposes. 

Posted by Patrick on 12 May 2015

Why do many enterprise taxonomy projects fail? In this thoughtpiece I explain why taxonomy projects are extraordinarily fragile in relation to the quality of the initial evidence gathering stage. I outline a methodology for improving the robustness and effectiveness of an enterprise taxonomy design, through a systematic knowledge audit at the project’s outset.

Posted by Patrick on 2 February 2015

These guidelines were compiled by the participants in the Kuala Lumpur Knowledge Management Roundtable, May 3 2017, hosted by Securities Commission Malaysia.

For the inputs in this post, our thanks to participants from: CyberSecurity Malaysia;  INCEIF; JKR;  MTDC; PETRONAS; Securities Commission Malaysia; Straits Knowledge and; Ghazali Mohamed Fadzil.

Posted by Patrick on 3 May 2017

Here’s our latest infographic poster (formatted for A2 printing) on our knowledge audit process. We also have a video tutorial on the process here.